/SC-1600
TOP
Status Update on Recent Unauthorized Website Access
2026.08.07
| Further to our announcement dated July 24, 2026, regarding unauthorized access to our website, we have been conducting an investigation with the assistance of external cybersecurity experts. To date, the results of the investigation have confirmed that our website was subject to unauthorized access by a third party.
Based on the findings at this time, we have found no evidence that any personal information has been leaked to unauthorized third parties. However, we cannot completely rule out the possibility that certain customers’ personal information may have been accessed or obtained.
We sincerely apologize for the concern and inconvenience caused to registered web members and those who sent queries through our website. |
|||||||||
| 1. Overview of the Incident
On July 24, 2026, we identified suspicious activity on our website and immediately launched an investigation with the support of external cybersecurity experts. As a result, we confirmed that the incident involved unauthorized access by a third party. Upon discovering the incident, we promptly implemented measures to prevent further impact, including updating the software vulnerability that was identified. We continue to investigate the scope of the impact and whether any personal information may have been affected. |
|||||||||
| 2. Personal Information Potentially Affected
Based on current information from our investigation, the following categories of personal information that may have been affected:
*1 Passwords are stored in a hashed format that cannot be reversed to reveal the original value. *2 The inquiry form contains optional fields; therefore, not all of the information listed above is necessarily included in every inquiry record.
We plan to contact affected individuals directly. |
|||||||||
| 3. Cause of the Incident
The investigation determined that the unauthorized access resulted from the exploitation of a vulnerability in software used on our website. |
|||||||||
| 4. Actions Taken
Following confirmation of the incident, we implemented the following measures: ・Updated the software in which the vulnerability was identified. ・Reviewed the retention status of inquiry data and deleted historical data that was no longer necessary. ・Reported the incident to the relevant authorities. |
|||||||||
| 5. Next Steps
We will continue working closely with external cybersecurity experts and will take the following actions: ・Continue investigating whether any personal information may have been affected. ・Cooperate with relevant authorities and fulfill all necessary reporting requirements. ・Bolster safeguards against future occurrences. |
|||||||||
| 6. Request to Customers
We encourage you to remain vigilant against suspicious emails or communications purporting to be from our company in connection with this incident. If you receive any suspicious communication, please do not access any URLs (web address or links) contained therein or provide any personal information. |
|||||||||
| 7. Contact Information
If you have any questions or concerns regarding this matter, please contact us at: |
Back to List